System Requirements

PhyLogic AdvancedMD Hardware and Bandwidth Suggestions

Using the PhyLogic AdvancedMD system is easy, because all it requires is a typical PC and Internet access. For best results, we post the following PC and Internet requirements, which you should consider in establishing access for your office, home, and other locations. As with all software, these requirements will change periodically as technology advances. AdvancedMD applications generally support the 2 most current desktop versions of Microsoft Windows, Internet Explorer, and Office (Word/Excel). Please refer to this page at any time for a list of current requirements.

PC Requirements

• Workstation
• Pentium 4 class or better
• 1 GB RAM or higher recommended (2 GB RAM recommended)
• 1024 x 768 screen resolution or better
• Windows 7 or Windows XP operating system (business versions preferred) Windows Vista supported (Server editions not supported)
  
• User accounts: Administrator or Power User access level (required for occasional ActiveX updates)




• Broadband Internet connection (see specifications below)

• Tablet PCs (for EHR)
• Above workstation requirements
• If running Windows XP, use Windows XP Tablet Edition
• 1 GB RAM or higher recommended (2 GB RAM recommended)

• Internet Explorer 8
• 128-bit encryption enabled
• *.phylogic.com and *.advancedmd.com set as Trusted Sites
• "Security level" for Trusted Sites set to "Low"
• Configured to accept and use ActiveX controls
• NOTE: 64 bit IE8 and IE9 are not currently supported

• Additional Software
• Adobe Acrobat Reader for workstations printing reports (free download)
• Microsoft Word 2007 or 2010 for workstations printing HCFA claim forms, statements, and/or letters
• Microsoft Excel 2007 or 2010 for workstations exporting reports
• Tablets: Microsoft Word 2007 or 2010

For optimal performance, we suggest office machines run Microsoft Windows, Internet Explorer, and Office, and other purchased commercial software only. Avoid recreational downloads such as internet toolbars, popup blockers, etc.

Peripherals

• Printers
• Windows compliant laser printer (recommend HP)
• Optional: Label printer (recommend Seiko or Dymo)
• Avoid all-in-one machines (print/fax/scan) and dot-matrix printers

• Scanners
• TWAIN-compliant full-sheet scanner (recommend CanoScan)
• Optional: Card scanner for insurance cards (recommend ScanShell 800N)
• Should have a local connection to the PC (not network only)
• Avoid all-in-one machines (print/fax/scan)

• Handheld PDAs
• Microsoft PocketPC 2000 or Microsoft Windows Mobile (any edition)
• Processor: Intel StrongARM or XScale
• Memory: 32MB RAM (built-in, not add-on) - recommend 64MB RAM
• Display: 240x320 or 480x640 (VGA)
• Wi-fi (802.11b or g) wireless networking with continuous access
  NOTE: Bluetooth and wireless cell phone Internet connectivity may also work well, but have not been tested and are not supported by AdvancedMD.
• Dell Axim or HP iPAQ devices are supported by AdvancedMD

Internet Access Requirements

PCs will need access to the Internet either directly or through a local area network. Most business broadband accounts can service these needs very inexpensively; typical connection types include DSL, Cable, Wireless, or fractional T1 lines. (Note that Satellite service is not recommended, as latency is usually unacceptable.) Your connection should meet the following minimums:

* This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed. To verify actual speed, follow the instructions at http://www.dslreports.com/speedtest.  

** From a command prompt, type "ping www.advancedmd.com". The result average time should be less than 100 milliseconds.

Additional considerations

• Heavy usage: If you are a billing office, you should consider the next higher level of recommended speeds for your office size.
• Other Internet traffic: The speeds recommended pertain to the AdvancedMD applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.
• Multiple locations: We strongly recommend an independent Internet connection for each location.

EHR Bandwidth Requirements

• The PhyLogic/AdvancedMD EHR has faster Internet bandwidth requirements and we recommend minimum requirements for connections to help you achieve an optimal experience.
  
  
• Home Internet service bandwidth packages, such as DSL packages, provide a higher speed for downloading information and a much lower speed for upload of information. The PhyLogic/AdvancedMD EHR software downloads patient historical information as well as uploads the documentation inputs and data scanned into to the patient record. This interaction requires a higher upload speed than most home Internet service packages offered.
  
  
• The PhyLogic/AdvancedMD EHR requires a minimum upload and download bandwidth rate of 1.5 Mb/s for the PhyLogic/AdvancedMD EHR application. If the practice has other applications or Internet uses, the connection must be greater than 1.5 Mb/s.
  
  
• When shopping for Internet Service Providers (ISP), ask for definite upload speeds of 1.5 Mb/s that the ISP can guarantee. Most of the Internet Service Providers offer at least Business Connection Plans with minimum upload speeds of 1.5 Mb/s.

If you have any questions, please do not hesitate to contact us at 877-273-3100.

Rev 06/23/11

Client Tools

• Workstation Test
• System Requirements
• Report Descriptions